CEOs are frustrated, and CFOs even more so. Companies have been spending some $8 billion a year on diversity, equity, and inclusion (DEI)—and see remarkably few results. Many corporate diversity efforts have failed because they are using ineffective tools. Most companies hold sincere 'conversations' around the need for DEI, but conversation is not an effective organizational change strategy. Inclusive Viewpoint: New research shows that simple, evidence-based tweaks, along with metrics to establish baselines and measure progress, can make significant DEI gains in short order. Companies use evidence-based metrics to address all other business issues, so why aren't metrics used more to address DEI?
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